Here, we answer some of the questions you may have. If you have any other inquiries, please feel free to contact us. We welcome the conversation.

Not at all. Our design core is "Pragmatic Elegance." Every detail, from color to thickness, is refined to emulate a real, salon-quality effect. It's the "secret weapon" many professionals use to elevate their presence in important settings.
We offer "fewer, better options" as timeless style solutions. Our philosophy is "Intentional by Design," with each style created to serve a specific moment in a "life in motion," aiming to reduce your decision fatigue.
Yes. We use a high-quality, flexible ABS resin for a comfortable fit. All our products are Vegan and Cruelty-Free.

Typically 7-14 days. With the proper application ritual, our Capsules provide lasting elegance for a dynamic life. The exact duration may vary slightly with personal lifestyle.
Not at all—that's the core of "Pragmatic Elegance." We've optimized the nail's curvature and thickness to ensure you feel comfortable and natural during daily tasks like extended typing.
Yes. When applied with our adhesive tabs, the nails can be gently removed and kept in perfect condition for future use, making them a cost-effective and sustainable investment.
The process is very gentle and will not damage your nails. Simply soak in warm water or use a drop of remover at the edges, then gently lift with the wooden stick. It involves no filing, protecting your natural nail health.
No. Our "Constant Value Pledge" ensures fair and consistent pricing year-round. We don't inflate prices just to slash them later.

For all first-time customers, ordering a Sizing Kit is the essential first step. It is the only way to guarantee a perfect, custom fit.
We strongly advise against it. Due to the handcrafted nature of our sets, we are not responsible for sizing errors from manual measurements. The Sizing Kit is the most reliable method.
Use your confirmed sizes to customize the fit, shape, and length on your chosen product's page before adding it to your cart.

Shipping to Hong Kong generally takes 3-5 business days
Shipping to Singapore and Malaysia. generally takes 3-7 business days.
Shipping to United States and UK generally takes 7-15 business days.
Yes, we do. We ship to many countries worldwide. At checkout, simply enter your address, and the system will calculate the shipping fee and estimated delivery time.
Yes, we offer free standard shipping for orders $65 USD and above.
We ship globally.

If your country or region is not mentioned, please feel free to reach out.
There is processing time of orders, usually we'll send them out next day. Except when we're on holiday - you will hear from us if this is the case.
In the uncommon case where the processing time is longer than usual, it may be that we're restocking supplies. Your order will always be sent out as soon as we can.

Our policy is based on "Trust & Grace." Within 7 days of receipt, if the product is unused and in its original packaging, we will process a full refund. Please note that the cost of return shipping is not included in the refund. For details, please see our Shipping & Returns page.
If your package is returned to us due to incorrect/incomplete delivery details or failure to pay customs duties, we will contact you via email. Please note that we do not offer refunds in these situations. It is the customer's responsibility to provide accurate shipping information.